Free Delivery and 30-Day Return Guarantee
At Jewels Opera, we are committed to providing you with an unparalleled shopping experience, ensuring that every purchase is a delightful reflection of your unique style. Please review our Return and Refund Policy to understand the terms and conditions associated with returning or refunding a purchase.
Free Delivery:
We are pleased to offer free delivery on all orders. Enjoy the convenience of having your exquisite Jewels Opera pieces delivered to your doorstep without any additional shipping charges.
30-Day Return Guarantee:
We stand behind the quality of our craftsmanship and the beauty of our gemstone creations. If for any reason you are not completely satisfied with your purchase, you may return the item(s) within 30 days of receiving your order for a full refund or exchange.
Conditions for Returns:
- Original Condition: Returned items must be in their original, unused condition, with all tags and packaging intact.
- Initiating the Return: To initiate a return, please contact our customer support team at [insert contact email or phone] within 30 days of receiving your order. Our team will provide you with detailed instructions on how to proceed.
- Return Shipping: Customers are responsible for the cost of return shipping, except in cases where the return is due to a defect or an error on our part.
- Refund Processing Time: Refunds will be processed within 15 days of receiving the returned item(s). The funds will be credited back to the original payment method.
- Exchanges: If you wish to exchange an item, please contact our customer support team, and we will assist you in selecting an alternative piece.
Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or offer a full refund, including return shipping costs.
Contact Us:
If you have any questions or concerns regarding our Return and Refund Policy, please do not hesitate to contact us at jewelsopera8@gmail.com. Our dedicated customer support team is here to assist you.
Thank you for choosing Jewels Opera. Your satisfaction is our priority.
Jewels Opera | jewelsopera8@gmail.com